Terms & Conditions of Use Agreement

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to mysticliving.com.au indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Mystic Living.

Mystic Living reserves the right to make changes to this site and these terms and conditions at any time.

By ordering or registering on mysticliving.com.au you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via a link in the email or contacting us and we will remove you from marketing communications.


You understand that when purchasing through mysticliving.com.au that all information provided is for informational purposes only and that we cannot guarantee the outcome of an individual using a specific product , Here at Mystic Living we are not medical practitioners ,healing crystals are not a replacement for medical treatment . Please see your doctor or health care professional if you require medical attention.

When purchasing crystals you understand that every crystal is unique and that colours & sizes may vary pictures are examples of what is stocked, a crystal will be chosen at random for you unless an item had been individually listed.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Mystic Living reserves the right at any time after receipt of your order to accept or decline your order for any reason. Mystic Living reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item if the ordered quantity is more than what is in-stock. All orders placed must obtain pre-approval with an acceptable method of payment. We may require additional verifications or information before accepting any order. Mystic Living is a reseller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by Mystic Living



Mystic Living is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.


Shipping and Delivery

Mystic Living Items are shipped using Australia Post ,Customers who choose Regular Postage (no signature) give authority for their order to be left unattended at their delivery address. Mystic Living will only replace orders using this shipping method providing the order is proved lost in transit by our delivery company.


The delivery times provided by mysticliving.com.au are estimates only. Mystic Living will not be held accountable for late deliveries or loss or damage relating to late deliveries.


In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. By agreeing to our terms and conditions you acknowledge all information set forth under our shipping pages.


The special instructions box on the delivery page of the checkout is used for any instructions to help the driver make delivery of your order (e.g. “Last house at end of driveway”, “Office hours 9-5”). Drivers are unable to grant specific requests such as “Deliver between 1-2pm” or “Leave parcel in garden shed”.Mystic Living cannot be held responsible if your instructions are not followed, nor can we complete any coupon promo code requests entered in this field.

You may only choose the option Local pick up or cash on delivery if you live in or plan to pick up from Emerald QLD

Refunds & Returns

We want you to have the best shopping experience here at Mystic Living please visit our Refunds and Exchanges page for full details.

Change of Address

The shipping address for your order is shown in the checkout and on your order confirmation and shipping confirmation emails. In the event that an incorrect address was entered, address changes can only be made until the order begins processing. Mystic Living cannot accommodate all address change requests.


Mystic Living takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.  If the product is returned to Mystic Living, we’ll attempt to contact you using the information you’ve provided. You will be responsible for paying the actual charge for re-sending the item to the correct address (or $9.50: whichever is greater).



Prices are subject to change without notice. All credit cards are charged in Australian Dollars.

Order Cancellations

If notified before goods have been dispatched; Mystic Living can accommodate order cancellations. If items have been shipped, Mystic Living reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

Copyright and Trademark Notice

This site is owned and operated by Mystic Living. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, are the sole property of Mystic Living


All software used on the site is the sole property of Mystic Living or those supplying the software.


You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.


No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Mystic Living’s prior written permission.


All rights not expressly granted herein are reserved.


Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Mystic Living shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.


Mystic Living shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and payment has been processed via PayPal or Stripe.


If you’ve already been charged for the purchase and your order is cancelled, Mystic Living shall immediately issue a credit to your PayPal account in the amount of the charge.


This site may contain links to other sites on the Internet that are owned and operated by third parties.


You acknowledge that Mystic Living is not responsible for the operation of or content located on or through any such site.


All payments for orders processed through mysticliving.com.au are processed via PayPal, Stripe or securely using a PCI compliant server.