EXPECTED DISPATCH AND DELIVERY
Shipping & Handling is a flat rate $12 fee Australia wide, no matter how many items you order.
You may only choose the option Local pick up or cash on delivery if you live in or plan to pick up from Emerald QLD
All Mystic Living orders are dispatched within 1-3 business days from Emerald QLD and we’ll email you tracking information, all deliveries are made Monday-Friday
For orders above 3kg we will send you a PayPal invoice for any extra shipping costs incurred before shipping your order.
Please note: A 2nd fee can be incurred if: you would like to change your delivery address after your item has been shipped; your item has been returned or is undeliverable due to giving us an incorrect address, or you do not respond to the courier calling card within 2 working days, which is left if nobody is present at your delivery address.
Mystic Living Items are shipped using Australia Post ,Customers who choose Regular Postage (no signature) give authority for their order to be left unattended at their delivery address. Mystic Living will only replace orders using this shipping method providing the order is proved lost in transit by our delivery company.
The delivery times provided by mysticliving.com.au are estimates only. Mystic Living will not be held accountable for late deliveries or loss or damage relating to late deliveries.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. By agreeing to our terms and conditions you acknowledge all information set forth under our shipping pages.
The special instructions box on the delivery page of the checkout is used for any instructions to help the driver make delivery of your order (e.g. “Last house at end of driveway”, “Office hours 9-5”). Drivers are unable to grant specific requests such as “Deliver between 1-2pm” or “Leave parcel in garden shed”.Mystic Living cannot be held responsible if your instructions are not followed, nor can we complete any coupon promo code requests entered in this field.
Please visit Australia Post to check delivery times from Emerald QLD to your location.